NEXUS Back Office Rwanda (RWF) Maker-checker: 4 pending PH

Settlement Engine

Merchant payouts on the T+0 / T+1 / T+2 cycle - net of platform deductions
Run settlement is maker-checker
Postings: every settlement writes double-entry lines to the PostgreSQL ledger, each referencing the originating Mongo order id, and credits the merchant's Efashe business wallet (withdrawal to a bank or mobile-money account is a separate wallet action). SLA target is 99.9% of settlements within the T+0 / T+1 / T+2 window. Disputed order lines are excluded until resolved.
Due today
RWF 41.2M
128 merchants
Settled T+0
RWF 12.6M
instant opt-in
In T+1 window
RWF 24.9M
processing
Held (disputes)
RWF 3.7M
14 order lines
Window SLA
99.94%
above 99.9%

Settlement runs

Cycle 2026-07-20
Run / MerchantCycleGrossDeductions Net payoutSettles toStatus
RUN-9042
Kigali Electronics Ltd
T+0 8,420,000 -1,182,900 RWF 7,237,100 Efashe wallet Paid
RUN-9043
Simba Supermart
T+1 3,960,000 -548,200 RWF 3,411,800 Efashe wallet Processing
RUN-9044
Kivu Home and Living
T+1 6,180,000 -921,400 RWF 5,258,600 Efashe wallet Queued
RUN-9045
Gorilla Sports Rwanda
T+2 1,450,000 -402,500 RWF 1,047,500 Efashe wallet Held
RUN-9046
Nyanza Dairy Store
T+0 742,000 -96,860 RWF 645,140 Efashe wallet Paid

Dispute holds

14 lines - RWF 3.7M
OrderMerchantDisputeHeld
ORD-2026-084417Kigali ElectronicsDSP-5521189,000
ORD-2026-084102Kivu Home and LivingDSP-5508385,000
ORD-2026-084311Gorilla SportsDSP-551465,000
ORD-2026-083944Simba SupermartDSP-55014,800
Held lines auto-release to the next cycle when the linked dispute (ADM-10) resolves.

Payout status - today

128 payouts
Paid - 71 runs (RWF 12.6M) Processing - 43 runs (RWF 24.9M) Queued and held - 14 runs (RWF 3.7M)
On track: 99.94% of runs are inside the T+0/T+1/T+2 window this cycle.

Settlement Engine

Three schedules, each with its own run
T+0, T+1 and T+2 are three separate runs, not one run with three speeds. A merchant sits on one cycle, chosen at onboarding and changeable with notice, and each cycle composes and pays independently.
CycleMerchantsNext runEstimated valueLast run
T+0 same day, 1% fee38Today 18:00RWF 4,182,000 Paid, 18 Jul
T+1 next day, standard412Tomorrow 06:00RWF 38,904,200 Paid, 19 Jul
T+2 new merchants, first 60 days6421 Jul 06:00RWF 2,118,400 Paid, 18 Jul
CompositionGross delivered sales, less commission, less processing fees, less any withholding, less any facility repayment share, less holds
What triggers eligibilityThe buyer confirming delivery, never the merchant marking it
Held itemsExcluded at item level, the rest of the merchant run pays
Failed bank creditReturned to the merchant wallet automatically, and retried
IdempotencyA run cannot pay the same item twice, even if it is triggered twice

Settlement Engine

T+1 run for 19 July, three items held
409 of 412 merchants paid in full. Three items are held across two merchants. A hold never stops a run, and it never stops the rest of a merchant own settlement. That is the difference between holding an item and freezing a payout.
MerchantGrossHeldPaidHeld because
Kigali Electronics LtdRWF 1,518,900RWF 243,500RWF 1,275,400One return open, one dispute open
Simba SupermartRWF 402,300RWF 32,500RWF 369,800Buyer has not confirmed, window still open
Run totalRWF 38,904,200RWF 276,000RWF 38,628,200
Both merchants were paid today. Neither had to wait for somebody else dispute to resolve, and neither had to ask why their payout was short: the hold and its reason appear on their own finance screen.
Open the dispute

Settlement Engine

Your release is with a checker
Nothing has been released. Releasing a held settlement moves money to a merchant while a buyer dispute is open, so it needs a second operator and a reason. The hold stays exactly as it was until then.
RequestSET-REL-2026-0331
MerchantKigali Electronics Ltd
ItemOrder KE-100455, RWF 145,000
Makerj.mukama, today 16:04
ReasonDispute DSP-2026-1187 decided for the seller; buyer notified
Effect if confirmedRWF 145,000 pays on the next T+1 run
Effect if refusedThe hold stays and the item does not settle
Waiting onAny finance checker
Why this needs two people. A single operator able to release held escrow to a merchant is a single operator able to pay a friend. The hold exists precisely because money is in contention.