Raise your wallet limits

Verify more about yourself to unlock higher balances and transfers.

You are Tier 2 Verified

Good progress. You are 3 tiers in. Complete Tier 3 Enhanced Due Diligence to send up to RWF 4,000,000 a day, useful for your business wallet.

Your KYC journey

Tier 0 Done

Anonymous

SIM based registration.
Discovery and bill pay only.

Tier 1 Done

Basic

National ID, name, DOB.
Send up to RWF 200,000/day.

Tier 2Current

Verified

Document scan and liveness.
Send up to RWF 1,000,000/day.

Tier 3 In progress

Enhanced Due Diligence

Full documents and source of funds.
Send up to RWF 4,000,000/day.

What each tier unlocks

Rwanda, RWF

Tier	Daily send	Balance cap	Typical use
Tier 0 Anonymous	-	RWF 0	Browse and pay bills
Tier 1 Basic	RWF 200,000	RWF 500,000	Everyday sending
Tier 2 Verified	RWF 1,000,000	RWF 2,000,000	Standard wallet
Tier 3 Enhanced	RWF 4,000,000	RWF 10,000,000	Business and high value

Upgrade to Tier 3

About 3 minutes

Identity

Documents

Source of funds

Liveness

Review

National ID (NIDA)

Matched NIDA record: UWASE Aline, born 1990, Gasabo.

Residential address (optional for Tier 3)

Upload documents

National ID (front)ID_front.jpg captured

National ID (back)ID_back.jpg captured

Proof of addressBlurry, please re-upload

Source of fundsPayslip or bank letter

One document needs attention. Your proof of address was too blurry to read. Take a new photo in good light with all four corners visible.

Main source of funds

Next: liveness check. After documents, you will take a short selfie video so our verification partner can match your face to your ID (biometric match). Nothing is shared with third parties without your consent.

I consent to Efashe verifying my identity with NIDA and the AML screening partner for enhanced due diligence.

Check what we read

From your national ID. Correct anything that is wrong before we submit.

Document authentic

The document passed the authenticity checks. Now confirm the fields, because these become your verified identity across the wallet, the marketplace and any loan.

Full name

National ID

Date of birth

Place of issue

One field read low confidence. The date of birth came back at 82% confidence because of a crease across the card. Check it against the card in your hand.

Take a live selfie

We match your face to the photo on the document.

Look straight at the camera, then turn your head slowly to the left. The turn is the liveness check: a photo of a photo cannot do it.

Your selfie is used for this check and is kept against the case for audit. It is never used for anything else.

Your upgrade is in review

Case KYC-2026-1188 - opened today at 14:22

In review

You can keep using your wallet at Tier 1 limits while this runs. Nothing is suspended. The higher limits switch on the moment the case is decided.

Target tier	Tier 2
Methods completed	Document OCR, authenticity, liveness and face match
Still running	Sanctions and PEP screening, which enters formally at Tier 2
Expected decision	Within 2 hours, most cases are automatic
If a human is needed	Up to 1 business day, decided under maker-checker

Document uploaded and read
Today, 14:22
Authenticity confirmed
Today, 14:22
Liveness and face match passed
Today, 14:24
Sanctions and PEP screening
Tier 2 granted and limits raised

You are Tier 2 verified

Your new limits are live right now

Tier 2

Send per transactionRWF 1,000,000

Send per dayRWF 5,000,000

Wallet balance capRWF 10,000,000

Cash out per dayRWF 2,000,000

LendingNow available to you

DecidedAutomatically, no operator involved

Case referenceKYC-2026-1188

One upgrade, everywhere. The same verification covers the marketplace and any loan you take, so you will not be asked for this again.

Back to my wallet See what I can borrow

We could not verify you yet

Case KYC-2026-1188 - decided today at 16:04

Returned

The face match did not reach the required confidence. This is usually the photo, not you. Nothing on your account changed and you are still at Tier 1 with your normal limits.

Step	Result	What to do
Document authenticity	Passed	Nothing, this is kept
Field extraction	Passed	Nothing, this is kept
Liveness	Passed	Nothing, this is kept
Face match to the document	61%, needs 80%	Retake the selfie in even light, no hat, no glasses, plain background

Only the selfie needs redoing. Your document does not have to be uploaded again.

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