Orders

Accept, pack and dispatch orders. Escrow releases to you after the buyer confirms delivery.

Order	Placed	Buyer	Items	Total
KE-100482 Paid to escrow	Today, 08:41	Aline Uwase Gasabo, Kigali	Samsung Galaxy A16 128GB x1	RWF 189,000
KE-100483 Paid to escrow	Today, 09:12	Emmanuel Bizimana Kicukiro, Kigali	HP Laptop 15s Core i5 x1	RWF 725,000
KE-100484 Paid to escrow (BNPL)	Today, 09:35	Divine Ingabire Nyarugenge, Kigali	Tecno Spark 20 x1, Nike Air Trainer x1	RWF 210,000

Tip: Accept within 2 hours to protect your on-time score. Rejecting an order refunds the buyer from escrow automatically.

Order	Accepted	Buyer	Items	Total	Actions
KE-100481	Today, 07:20	Jean Bosco Niyonzima	HP Laptop 15s Core i5 x1	RWF 725,000
KE-100480	Today, 06:55	Claudine Mukamana	Samsung Galaxy A16 128GB x1	RWF 189,000

Order	Shipped	Buyer	Courier	Total	Actions
KE-100479	Today, 10:05	Grace Umutoni	In-house rider - RW-2231	RWF 385,000
KE-100477	Yesterday, 16:40	Patrick Habimana Musanze, Northern Province	Upcountry courier	RWF 145,000

Order	Delivered	Buyer	Escrow	Total	Actions
KE-100476	Yesterday, 14:20	Samuel Nsengimana	Released	RWF 210,000
KE-100474	18 Jul, 11:02	Josiane Uwimana	Awaiting confirmation	RWF 98,500

Order	Requested	Buyer	Reason	Total	Actions
KE-100472	Today, 08:29	Josiane Uwimana	Wrong colour delivered	RWF 98,500	Review return

Returns are managed in Returns & Refunds. Buyers return items to your store address quoting the order number within 7 days.

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Every order in this tab has been dealt with. Nothing here is a good thing: it means no buyer is waiting on you.